Effective date: 18 September 2026

Quick Summary

Please use the website fairly and give us correct order details. We show the total cost before you pay. Delivery dates are estimates. Our return policy explains when you may request a return or exchange. If you need help, contact us before placing an order.

These Terms and Conditions govern your use of ahnimpex.com and purchases from AHN Impex. By using this website or placing an order, you agree to these terms. Therefore, please read them before completing a purchase.

About AHN Impex

AHN Impex is an online jewellery retailer based in New Delhi, India. You can contact us at ahnimpex2026@gmail.com.

Eligibility and Customer Accounts

You must be legally capable of entering into a contract under Indian law to place an order. You must provide accurate account, contact, billing, and delivery details. Also, keep your login details secure. Tell us promptly if you suspect unauthorised use of your account.

Products and Product Information

We make reasonable efforts to describe and display products accurately. However, colours and appearance may vary slightly because of screen settings, lighting, photography, and normal manufacturing variations. Product availability may also change without notice. Use and care for jewellery according to its product description and care instructions.

Prices and Payment

Prices appear in Indian rupees. Before payment, checkout shows the total amount and any shipping charge. We accept the payment methods shown at checkout. Third-party providers such as Razorpay process payments. AHN Impex does not receive or store your full card details, UPI PIN, or banking credentials.

Orders and Acceptance

An order confirmation shows that we received your order. However, it does not guarantee acceptance. We may cancel an order if a product is unavailable or we cannot verify payment. We may also cancel it if the details appear incorrect or we reasonably suspect fraud or misuse. If we cancel a paid order, we will initiate a refund to the original payment method.

Shipping and Delivery

We currently deliver to serviceable addresses in India. Delivery dates are estimates. The courier, location, holidays, weather, service disruptions, or an incomplete address may cause delays. Risk of loss passes to you when the courier delivers the order to your chosen address. For detailed timelines and procedures, read our Return, Exchange, Shipping and Delivery Policy.

Returns, Exchanges, and Refunds

Our Return, Exchange, Shipping and Delivery Policy. These terms do not limit any consumer rights that the law protects.

Acceptable Use

You must not misuse the website or attempt unauthorised access. Do not introduce malicious code, interfere with website operation, copy content unlawfully, or submit false information. Also, do not use the website for fraudulent or illegal activity. We may suspend access or cancel affected orders when necessary to protect customers, the website, or AHN Impex.

Intellectual Property

The website design, branding, text, graphics, photographs, and other content belong to AHN Impex or their licensors. Applicable intellectual-property laws protect this content. You may use the website for personal shopping only. You must get the rights holder’s permission before reproducing, distributing, or commercially using any content.

Third-Party Services and Links

The website may use or link to payment, courier, analytics, and other third-party services. Their own terms and privacy practices apply when you use those services. We are not responsible for third-party websites that we do not control.

Liability

Where the law permits, AHN Impex is not liable for indirect or consequential loss. This includes loss from website use, delays outside our reasonable control, or product misuse. Our total liability for an order will not exceed the amount paid for that order. However, applicable law may require otherwise.

Privacy

Our Privacy Policy.

Changes to These Terms

We may update these terms when our services, practices, or legal duties change. The revised terms will then apply from the effective date shown on this page. Terms in force when you placed an order will continue to govern that order.

Governing Law and Disputes

The laws of India govern these terms. Subject to applicable consumer-protection law, courts in Delhi will have jurisdiction. However, we encourage you to contact us first so we can try to resolve your concern promptly.

Contact Us

For questions about these terms or an order, email ahnimpex2026@gmail.com and include your order number where applicable.